Terms and Conditions for JES SKINCARE
Last updated: 17/10/2023
Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the JES SKINCARE website and the purchase of our skincare products. By using our website and purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
Product Information
-
Product Descriptions: We make every effort to accurately describe our skincare products, including their ingredients and benefits. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current.
-
Pricing: Product prices are subject to change without notice. The prices listed on the website are in AUD, and applicable taxes and shipping fees may be added to your order.
Ordering and Payment
-
Order Confirmation: When you place an order with us, you will receive an email confirmation with your order details.
-
Payment: We accept various payment methods, and all payments are processed securely. Your order will be shipped once payment is confirmed.
Shipping and Delivery
-
Shipping: We aim to process and ship orders promptly, but shipping times may vary. We are not responsible for any delays caused by shipping carriers.
-
Shipping Fees: Shipping fees are calculated based on your location and the weight of your order. Please review the shipping options and costs at the time of purchase.
Returns and Refunds
We do not offer returns or refunds on received products. If you have received shipping notification, we can not offer a refund on your order. If you have yet to receive your shipping notification, we will provide a refund. Due to the nature of our products, we can not offer returns and refunds on opened, used or handled products. If you receive a product that is damaged in transit, please contact us IMMEDIATELY for a replacement product to be sent to you. Replacements must be requested within 48 hours of receiving the product and photo proof in shipping packaging must be provided.
Intellectual Property
The content on our website, including text, images, logos, and trademarks, is protected by copyright and other intellectual property laws. You may not use, copy, or reproduce this content without our express written permission.
Limitation of Liability
JES SKINCARE shall not be liable for any direct, indirect, special, or consequential damages arising out of the use or inability to use our products or website.
Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and products after the posting of revised Terms signifies your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
Thank you for choosing JES SKINCARE. We look forward to providing you with our high-quality skincare products and services.